Lots of customers ask us how they will tell if a call is being made on their number. The answer is a feature called Call whisper which comes with a free 30 day trial.
When customers ring your 0800, 0844, 0845 or local number we play you a short recorded message or "call whisper" when you answer the phone. Only you hear the "call whisper" - the caller just hears the normal ringing tone.
Call Whisper can solve 2 major problems...
Firstly, it tells you the difference between business & personal calls to your mobile which means you can answer the phone with your business name and keep a professional image.
Secondly, if you have calls for several companies going to one landline you will know which business the call is for and be able to answer it with the correct business name.
We set up and record the call whisper. It can be your business name or something simple like "0800 number".
Let me give you a quick demonstration…
Imagine my business is called A1 Landscapers.
A1 Landscapers has an 0800 number which is pointed at my mobile phone.
When my mobile phone rings I don't know if it is a personal or business call unless I have the call whisper feature.
This means I might answer the phone with "hello" when a new customer is calling me. Not good for my professional image.
Phone rings. Phone is answered in speakerphone mode and the call whisper says "A1 Landscapers 0800 number"
A1 Landscapers, how can I help you?
Hi. It's Mr Jones from Chapel Lane. You trimmed my sycamore tree last year and it really needs doing again. Can you send someone to do it next Thursday, please?
Yes, Mr Jones - of course. I will book the job in for next Thursday. Goodbye and thanks for calling A1 Landscapers.
Hangs up phone
You'll be invited to trial call whisper for free for 30 days when you order your number(s) online. If you want to add call whisper to an existing number you have with us just call us on the number at the top of the page (points up) Monday to Friday between 9am and 5.30pm ...or you can chat to us free online by clicking on the box up here